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Options and PricingFree tier available*. Full device monitoring as low as $3 per patient per month.

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We just changed the equation for value based care. Our free tier offers Value-Based Care Organizations, Population Health, and other qualifying organizations full remote patient monitoring services via unlimited messaging and deviceless RPM. Unlimited integrated devices as low as $3 per patient per month. No setup costs. No additional costs ever.

How It Works

Nancy uses tools she is already comfortable with, including mobile chat, secure messaging, and live video to respond to questions from Bob this month.

Bob is happy because he felt safe and his questions were answered.

Nancy is happy because Bob is happy (nurses are good people).

PatientOne automatically captures and documents the time spent by each care team member with your patients. If you are a value-based care organization, this service is entirely free. If you’d like to bill for this time (CMS or private payers), you are able to use RPM and RTM codes and paying a small fee of $3 per month for each qualified patient (you only pay for eligible patients).

Time is automatically captured and reported to your team. We even break down time according to each CPT code.

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Patient care the way it's meant to be.

Clear communications set the stage for successful surgeries and happy, healthy patients. PatientOne reduces time spent managing the process so you can spend more time on meaningful engagement.


Improved Revenue

  • Fewer surgical cancellations
  • More revenue-producing slots by reducing non-emergent post-op appointments
  • Remote patient monitoring revenue

Improved Office Efficiency

  • No added physician burden
  • Free staff from phone tag
  • Better communications tools

Improved Patient Safety & Outcomes

  • Reduced risk of post-op complications
  • Better patient compliance
  • Reduced re-admissions
  • Reduced communications errors
  • Lower risk


Quality of Experience

  • Improved knowledge, understanding & preparation
  • Increased satisfaction
  • Improved trust
  • Improved Patient Safety
  • Lower anxiety
  • Improved adherence
  • Better outcomes!

Improved Support System

  • Family involvement

Improved Access to Care

  • Easier access to care team
  • Reduced response time to patient questions


In 2019, CMS changed their Physician Fee Schedule to better support remote medical services. PatientOne helps ensure you’re meeting the requirements and makes it easy for you to submit claims.

Centers for Medicare and Medicaid Services (CMS) 
Embraces Remote Patient Monitoring and Tele-Health Solutions

  • November 2018 – CMS announces its 2019 Medicare Physician Fee Schedule that reinforces its embrace of Remote Patient Monitoring (RPM) and Tele-health solutions (THS).

  • January 2018 – CMS announces new reimbursement for remote patient monitoring. Effective as of January 1, 2018, the unbundling of CPT code 99091 by the Centers for Medicare and Medicaid Services (CMS) means that eligible practitioners can bill to receive separate reimbursement “for time spent on collection and interpretation of health data that is generated by a patient remotely, digitally stored and transmitted to the provider, at a minimum of 30 minutes.

In the category of Chronic Care Remote Physiologic Monitoring (“CCRPM”) for (1) initial set-up and patient education, (2) initial device supply, and (3) monitoring data and interacting with patients or caregivers. The final code descriptors for the new CCRPM codes read as follows:

Other codes:

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