Options and PricingFree tier available*. Full device monitoring as low as $3 per patient per month.
Request DemoWe just changed the equation for value based care. Our free tier offers Value-Based Care Organizations, Population Health, and other qualifying organizations full remote patient monitoring services via unlimited messaging and deviceless RPM. Unlimited integrated devices as low as $3 per patient per month. No setup costs. No additional costs ever.
How It Works
Nancy uses tools she is already comfortable with, including mobile chat, secure messaging, and live video to respond to questions from Bob this month.
Bob is happy because he felt safe and his questions were answered.
Nancy is happy because Bob is happy (nurses are good people).
PatientOne automatically captures and documents the time spent by each care team member with your patients. If you are a value-based care organization, this service is entirely free. If you’d like to bill for this time (CMS or private payers), you are able to use RPM and RTM codes and paying a small fee of $3 per month for each qualified patient (you only pay for eligible patients).
Time is automatically captured and reported to your team. We even break down time according to each CPT code.
Request a demoPatient care the way it's meant to be.
Clear communications set the stage for successful surgeries and happy, healthy patients. PatientOne reduces time spent managing the process so you can spend more time on meaningful engagement.
Practice
Improved Revenue
- Fewer surgical cancellations
- More revenue-producing slots by reducing non-emergent post-op appointments
- Remote patient monitoring revenue
Improved Office Efficiency
- No added physician burden
- Free staff from phone tag
- Better communications tools
Improved Patient Safety & Outcomes
- Reduced risk of post-op complications
- Better patient compliance
- Reduced re-admissions
- Reduced communications errors
- Lower risk
Patient
Quality of Experience
- Improved knowledge, understanding & preparation
- Increased satisfaction
- Improved trust
- Improved Patient Safety
- Lower anxiety
- Improved adherence
- Better outcomes!
Improved Support System
- Family involvement
Improved Access to Care
- Easier access to care team
- Reduced response time to patient questions
Codes
In 2019, CMS changed their Physician Fee Schedule to better support remote medical services. PatientOne helps ensure you’re meeting the requirements and makes it easy for you to submit claims.
Centers for Medicare and Medicaid Services (CMS) Embraces Remote Patient Monitoring and Tele-Health Solutions
-
November 2018 – CMS announces its 2019 Medicare Physician Fee Schedule that reinforces its embrace of Remote Patient Monitoring (RPM) and Tele-health solutions (THS).
-
January 2018 – CMS announces new reimbursement for remote patient monitoring. Effective as of January 1, 2018, the unbundling of CPT code 99091 by the Centers for Medicare and Medicaid Services (CMS) means that eligible practitioners can bill to receive separate reimbursement “for time spent on collection and interpretation of health data that is generated by a patient remotely, digitally stored and transmitted to the provider, at a minimum of 30 minutes.
In the category of Chronic Care Remote Physiologic Monitoring (“CCRPM”) for (1) initial set-up and patient education, (2) initial device supply, and (3) monitoring data and interacting with patients or caregivers. The final code descriptors for the new CCRPM codes read as follows:
-
CPT Code 99453
Remote monitoring of physiologic parameter(s) (eg, weight, blood pressure, pulse oximetry, respiratory flow rate), initial; set-up and patient education on use of equipment.
-
CPT Code 99454
Remote monitoring of physiologic parameter(s) (eg, weight, blood pressure, pulse oximetry, respiratory flow rate), initial; device(s) supply with daily recording(s) or programmed alert(s) transmission, each 30 days.
-
CPT Code 99457
Remote physiologic monitoring treatment management services, 20 minutes or more of clinical staff/physician/other qualified healthcare professional time in a calendar month requiring interactive communication with the patient/caregiver during the month.
Other codes:
-
HCPCS Code G2010
For remote evaluation of images to determine whether or not an in-person office visit is necessary. This new code opens the door for new payments to PCPs, Dermatologists, and other Qualified Healthcare Providers who interpret still or video images sent electronically by patients.
-
HCPCS G2012
For “virtual check-ins” with patients who aren’t sure whether or not their symptoms warrant an in-office visit. This new code allows physicians and other qualified healthcare professionals (“QHCPs”) to be reimbursed for “virtual check-ins” with patients who aren’t sure whether or not their symptoms warrant an in-office visit. These virtual check-ins may be “audio-only” (e.g., a telephone call between the patient and the QHCP) or live two-way audio with video “or other kinds of data transmission.” If the check-in does not lead to an in-office visit and does not occur within seven days of a prior E/M service by the billing practitioner, it may be billed as a standalone service.