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Patient engagement focused on the surgical episode of care.

Let us show you how

PatientOne is an automated patient engagement platform that offers guidance, messaging and remote patient monitoring focused on the surgical episode of care.

The Steps The Steps
Bob

Bob is going in for a surgical procedure on the 14th. He's a little nervous.

Pre-Op

Practice Side

Patient Side

Nancy sets Bob up with an account and assigns his care plan

Nancy
Bob's Chart
Bob

Bob registers and adds his wife as a key contact to receive his care plan

Bob's wife
Happy Face

Bob is feeling more at ease after including his wife, so she will be in the loop every step of the way.

10 Days Pre-Op

PatientOne automatically sends timely notifications to keep Bob on track

Notifications Icon
Notifications Mobile Communication
Sending Message

So Bob sends a message.

Instant Messages Mobile Communication

And the Practice gets him back on track.

And the Practice gets him back on track.

Instant Messages Mobile Communication
Happy Face

Bob is feeling safe and informed.

Surgery

Surgery

PatientOne has prepared Bob for his surgery.

Post-Op

PatientOne continues to automatically send timely notifications and reminders to keep Bob on track

Notifications Icon
Instant Messages Mobile Communication
Happy Face

Bob feels reassured.

3 Days Post-Op

Notifications Mobile Communication
Happy Face

Bob is feelin' good.

7 Days Post-Op

Bob

Bob is worried about a fever he has developed

Sending Message

So Bob sends a message.

Sending Message

So Bob sends a message.

Instant Messages Mobile Communication

And the Practice gets him back on track.

And the Practice gets him back on track.

Instant Messages Mobile Communication
Happy Face

Bob is assured and feeling safe.

Recovery

Bob

Bob has finished post-op recovery.

Money

You have spent 25 minutes digitally interacting with Bob. You are now able to bill CMS.

Automatically captured and added up.

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“thanks - I feel relieved” Actual conversation between patient and practice using PatientOne

Medical Assistant 8:36 PM
Hi Cameron, I received your voicemail about the blood in your urine. This is nothing to be concerned about. Sometimes, if you are too active or move wrong this can cause some blood. If you are not having that anymore and you are not experiencing any blood clots, you should be fine. I recommend upping your fluids today just to make sure you flush any excess blood out but there is no cause for concern. You may even end up seeing some blood at the 4-6 week mark.

 

Patient 8:41 PM
thanks – have seen specks of dark blood a few times in last two weeks – pretty rare

 

Medical Assistant 9:33 PM
Those are usually “scabs” or left over tissue that is being expelled. Completely normal. Let us know if you need anything else.

 

Patient 9:36 PM
thanks – I feel relieved

Call us. We'll walk you through it.

877.590.5962