Patient engagement focused on the surgical episode of care.
Let us show you howPatientOne is an automated patient engagement platform that offers guidance, messaging and remote patient monitoring focused on the surgical episode of care.
Bob is going in for a surgical procedure on the 14th. He's a little nervous.
Pre-Op
Practice Side
Patient Side
Nancy sets Bob up with an account and assigns his care plan
Bob registers and adds his wife as a key contact to receive his care plan
Bob is feeling more at ease after including his wife, so she will be in the loop every step of the way.
10 Days Pre-Op
PatientOne automatically sends timely notifications to keep Bob on track
So Bob sends a message.
And the Practice gets him back on track.
And the Practice gets him back on track.
Instant Messages
Bob is feeling safe and informed.
Post-Op
PatientOne continues to automatically send timely notifications and reminders to keep Bob on track
Bob feels reassured.
3 Days Post-Op
Bob is feelin' good.
7 Days Post-Op
Bob is worried about a fever he has developed
So Bob sends a message.
So Bob sends a message.
And the Practice gets him back on track.
And the Practice gets him back on track.
Instant Messages
Bob is assured and feeling safe.
Recovery
Bob has finished post-op recovery.
You have spent 25 minutes digitally interacting with Bob. You are now able to bill CMS.
Automatically captured and added up.
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“thanks - I feel relieved” Actual conversation between patient and practice using PatientOne Medical Assistant 8:36 PM
Hi Cameron, I received your voicemail about the blood in your urine. This is nothing to be concerned about. Sometimes, if you are too active or move wrong this can cause some blood. If you are not having that anymore and you are not experiencing any blood clots, you should be fine. I recommend upping your fluids today just to make sure you flush any excess blood out but there is no cause for concern. You may even end up seeing some blood at the 4-6 week mark.
Patient 8:41 PM
thanks – have seen specks of dark blood a few times in last two weeks – pretty rare
Medical Assistant 9:33 PM
Those are usually “scabs” or left over tissue that is being expelled. Completely normal. Let us know if you need anything else.
Patient 9:36 PM
thanks – I feel relieved